Wifi / hotspot cannot turn on

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 5
  2. Firmware Version:WW_18.0840.2201.229
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app): wifi / hotspot

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Hello, my phone cannot use wifi and hotspot. The first case is the phone suddenly restarted, then i cant use wifi and hotspot until now. I have already hard restart, restart, shut down but still not worked. Please help me because i am not in my origin country so i cannot go to Service Centre. Thx


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