UX582 with a Caldigit TS3+?

potkewitzpotkewitz Level 1
edited July 21 in Others
  1. System: Windows 11 Pro
  2. Battery or AC: both
  3. Model: Ux582zm
  4. Frequency of occurrence: persistent
  5. Reset OS: not sure how to answer this
  6. Screenshot or video: Yes (screenshot in body)

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Detailed description:

New Asus owner here. I got the UX582ZM, and it doesn't at all work with my CalDigit Ts3+ docking station which connects via Thunderbolt 3. When I connect it, I get this pop-up:


I regularly use the same docking station and cable with a MacBook Pro without issue, and have event ecently used it with a Samsung Galaxy Book model with a thunderbolt port. It just doesn't seem to work with my ZenbBok.

Has anybody else encountered an issue with a Thunderbolt 3 device, or is there any additional information I can provide to help troubleshoot this?

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