Couple QC issues on my new ASUS Vivobook Pro 14 OLED [M3401QC]
- System: Windows 11
- Battery or AC: -
- Model: M3401C
- Frequency of occurrence: -
- Reset OS: -Screenshot or video: INSERTYOUTUBEADDRESS:( /shorts/i41vNrXiOdc
========================
Detailed description： I just got this laptop yesterday from Amazon, and I really love it for my lifestyle but there are a couple of quality issues that I noticed and I'm kinda worried if I should replace or live with it.
The first thing is that hinge is misaligned and the screen fold is protruding to the left as you can see from the image I attached.
The second thing is that the touchpad seems to be loose and makes a rattling sound while taping on it (not pressing).
I went to my nearby ASUS offline store and checked the units available there and everything is perfect for them, just one unit had a really slight loose touchpad but can be ignored cus in my case I can really hear the rattling sound when I'm using it in a quiet environment.
So what should I do? replace? will this cause more issues in the future?
Comments
This is the image showing the hinge misalignment
@Arjun C
If your laptop is a new purchase , and there is a problem with the appearance of the laptop. I would suggest that you report to the dealer to confirm whether it can be returned or exchanged. Similarly, if there is a strange sound on the touchpad, I would also suggest that you report it to the dealer first. Sorry for any inconvenience it may be caused.
Yeah i returned it and bought 14x