Couple QC issues on my new ASUS Vivobook Pro 14 OLED [M3401QC]

Arjun CArjun C Level 1
  1. System: Windows 11
  2. Battery or AC: -
  3. Model: M3401C
  4. Frequency of occurrence: -
  5. Reset OS: -Screenshot or video: INSERTYOUTUBEADDRESS:( /shorts/i41vNrXiOdc


Detailed description: I just got this laptop yesterday from Amazon, and I really love it for my lifestyle but there are a couple of quality issues that I noticed and I'm kinda worried if I should replace or live with it.

The first thing is that hinge is misaligned and the screen fold is protruding to the left as you can see from the image I attached.

The second thing is that the touchpad seems to be loose and makes a rattling sound while taping on it (not pressing).

I went to my nearby ASUS offline store and checked the units available there and everything is perfect for them, just one unit had a really slight loose touchpad but can be ignored cus in my case I can really hear the rattling sound when I'm using it in a quiet environment.

So what should I do? replace? will this cause more issues in the future?


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