HotSpot Error

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 3
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence: Everytime
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi Team,

When wifi is on Turning on Hotspot is showing Error. please refer the screenshot. Please fix this bug.


Tagged:

Comments

  • Hello!

    Is your WIFI still working as intended?

  • PervagePervage Level 2

    Yes Wifi is working as Intended...but Hotspot is not turning on when wifi is on.

  • PervagePervage Level 2

    @Mattias_ASUS Yes Wifi is working as Intended...but Hotspot is not turning on when wifi is on.

  • Hi I'm also experiencing same issue

  • Hi Pervage,

    Please confirm your software version if you are on latest software version.

    Did a gentle restart helped?

  • PervagePervage Level 2

    Hi @ARP_ASUS I have latest A12 .230 version and I tried couple of restarts, it didn't work.

    1. What's your phone's software version?
    2. Have you updated to Android 12?
    3. If updated, you can downgrade to Android 11 and try once
    4. If nothing works, would request you to visit the nearest service center
  • PervagePervage Level 2

    1.What's your phone's software version? ww_phone-31.0210.0210.230.0

    1. Have you updated to Android 12? Yes
    2. If updated, you can downgrade to Android 11 and try once - Can't do it.Have a lot of data.
    3. If nothing works, would request you to visit the nearest service centre

    @ARP_ASUS

  • PervagePervage Level 2

    @ARP_ASUS The issue is fixed after clean install of A12 from A11. Now it is working fine. We can close this.

  • Got it fixed with a Factory Data Reset

  • Ensure that you have Mobile Hotspot enabled on your phone: Android - From the home screen > Select Settings > More Networks > Tethering and Wi-Fi Hotspot. Windows - From the home screen > Select Settings > Internet Sharing > Turn Sharing On.


    Regards,

    Peter

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