Zenfone 8 fingerprint sensor not detecting finger

gromovicgromovic Level 1
edited July 9 in ZenFone 8

Hi everyone!

I bought Zenfone 8 with just 10h of work time, basically brand new. Didn't test the fingerprint sensor before android 12 update and it's not detecting the finger though light of sensor turn on. Previous owner didn't use the fingerprint sensor (maybe lying). Do I take it to service or there are some other things I can try?

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