Charging connected device via USB
mohamedsamyemam
Level 1
in ROG Phone 3
There is a notification popup "charging connected device via USB" that doesn't go away, and I couldn't charge the phone while this popup is shown i will have to do one of these workarounds to be able to charge the phone:
1) restart the phone while im connecting the charging cable.
2) Use the side charge port without restarting.
So what should I do to fix this?
0
Comments
Same issue! The BOTTOM USB port throws this error and behaves really weirdly!
@Titan_ASUS @gustav20258 @ARP - guys, you've gotta fix this! The bottom USB port is UNUSABLE on multiple ROG3s including mine!
++ @Gustav_ASUS @ARP_ASUS @Irene2_ASUS
Would you please write which version of Android are you using?
Go to Settings -> System -> About phone.
If you scroll down you can see the Software information, it should look something like: WW_XX.XXXX.XXXX.XX
That way I can do a rapport to the R&D team :D
WW.31.0210.0210.230
Here's mine. I face this issue too with Asus provided usb C dongle!
Thanks for the information, will forward it to the R&D team!
Let us know their feedback on this. Also not sure why it's only YOU who's responding to all queries, and not other _ASUS people.
What can I say, I'm a busy man 🤣
I have seen this before, and we are still patiently waiting since June. Thank you
Pretty sure they are hard at work every time I send them a new bug or issue, It's not like I can whip them to work faster, that's just unethical.
Additionally, this notification also pops up when plugging in my wired earphones (with or without built in mic), onto bottom USB, aero cooler USB, side USB(when aero cooler isn't plugged in). End result = wired earphones aren't working.
Same build: WW.31.0210.0210.230
Edit: Going through the hardware test > Headset test, it displays an error prompt of "No headset found Connect your headset" even though it's connected.