Wifi error

izwanlightningizwanlightning Level 1
edited August 12 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:Asus Rog phone 5s
  2. Firmware Version:31.0810.1226.91
  3. Rooted or not:not rooted
  4. Frequency of Occurrence:every second
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Tagged:

Comments

  • I can't use wifi

  • Hi izwanlightning

    We are sorry to hear about your device, for what you are describing our recommendation is to visit the nearest ASUS Service Center at your earliest convenience to get your device checked.

    https://www.asus.com/support/service-center-location

  • Same here, cannot use wifi after update

  • WilljoeWilljoe Level 1

    Reboot your router and device

    Start off by rebooting your router: unplug all the cords from the device and then wait a few minutes. After you plug it back in, wait a minute or two for the device to set up. While you're waiting, go ahead and reboot your phone, tablet, laptop, or any other device you're using as well.


    Regards,

    Willjoe

  • Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.

This discussion has been closed.