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Hello To all

kalog1408
Star I

Hello can any one help me my Rog 3 globe phone Snapdragon 865+ auto restart on its own ones a day is this normal or what and i am playing 15hr a day pls help me and thank you
2 REPLIES 2

Mattias_ASUS
Moderator
Moderator
Hi!
Thank you for your question, normally phones do have a fail-safe in case of overheating which will turn them off after a certain temperature to make sure nothing bad happens with them.
A 15 hr gaming session is, while impressive, also pretty straining for the device in which it could be possible that something kicks in.
If the phone restarts even if it's not warm then I recommend checking with your closest ASUS Service Center so they can have a look at it 🙂
https://www.asus.com/support/service-center-location
Just remember to eat and stay hydrated!

ASUS_Bot
Rising Star II
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