Inconsistent charging speed

RafliwijayaRafliwijaya Level 1
edited August 5 in ZenFone 5 Series

when I'm charging, My charging speed can reach 1000+ mA, but I have to insert and remove the charging cable into my phone many times to get 1000+ mA. if i dont do it, it stuck at 300+

Comments

  • Hi Rafliwijaya,

    Could you please provide the model name (for example, ZE620KL), firmware version, and details of the situation?

    The issue you mention might battery degradation. It is recommended that you visit the ASUS Repair Center to have your device checked at the following link.

    https://www.asus.com/support/service-center-location

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