achaltrehan5achaltrehan5 Level 1
edited July 6 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Asus ROG Phone 3
  2. Firmware Version: 17.0823.2104.147
  3. Rooted or not: No
  4. Frequency of Occurrence: First Time
  5. APP Name & APP Version (If your issue relates to the app): NA

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I have a habit of switching off my phone for a while, once a week, to clear cache and close background apps. Tonight I did it again. And when I tried to switch it on, it didn't. DAMN, NOTHING IS WORKING. My phone battery was above 80%. Still, I tried connecting to the charger and guess what? - NO LED BLINKING.

It seems dead. I sincerely want to know what could be the reason? Now I can't even decide when to switch off my own phone? As I mentioned earlier, it was working fine.

This is my worst experience with a flagship phone.

First-year itself, I experience, screen breakage after such a minor fall, then I experienced a right-side air trigger issue. As soon as the warranty expired, I noticed a left-side air trigger issue. And now this.... I am fed up. Nearest service station is around 55-60 kms from my place. And then they will send it to place which is 200+ Kms away from my place. What will I do for next 10-15 days?




  • I am awaiting a reply from your side sir/ma'am?

  • excavation5excavation5 Level 2
    edited June 30

    Here all the posts are for rog phone 5 there is a another place in this forum only for rog phone 3

    Also you can get your SOLID SOLUTION for you phone only in service here is a forum you make a post and if someone can help you he will but some problems are for service and no one here can help you .... i also have a problem whit my rog phone 5 no one from here help me becouse it was a HARDWARE problem and i send it to warranty now they will change my motherboard

  • Hi achaltrehan5,

    Please share your details in the personal inbox.

  • @ARP_ASUS how can I connect to you in the personal inbox? Please help

  • I am facing the same issue. My phone also turned off for no reason and the charging led is also not working.

  • Tried to call the service centre but no one is responding. Very disappointed didn’t expect this kind of service from ASUS

Sign In or Register to comment.