English Expand for more options.
Announcement Phone Community Laptop Community

My Zenfone 5 (ZE620KL) does not work with any sound related apps. Software or Hardware problems¿??

ken162289ken162289 Level 1
edited July 28 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Comments

  • Jiaszzz_ASUSJiaszzz_ASUS mod

    Hi ken162289 ,

    As I replied in another of your messages, we are sorry to hear about your device, for what you are describing our recommendation is to visit the Repair Center to get your device checked.

    Please refer to the following link for further assistance.

    Find service locations - Canada (English) | Official Support | ASUS Canada

  • ASUS BotASUS Bot admin

    Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.

This discussion has been closed.