Can my hp model ASUS_Z00LD update its android ?

sszekuansszekuan Level 1
edited July 28 in Others

Please tell us some basic information before asking for help:

  1. Model Name:ASUS_Z00LD
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • sszekuansszekuan Level 1


    My device is of the above mentioned model. The android version is 5.0.2 and it has never been updated automatically. I wonder how can I update to later version of android as any apps are not compatible with this older version of android.

    I am not sure if my inability to upgrade my android system related to the fact that my hp is rooted?

    Please help. Thankyou.

  • Hi sszekuan,

    The latest firmware version for the ZE550KL is WW-21.40.1220.2196, which runs by Android M, also known as Android 6.

    Please refer to the following link for updated information.

    Please note that if you have ever flashed or rooted the device, you may not be able to perform updates or may lose your warranty.

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