System Update Failed

Please tell us some basic information before asking for help:

  1. Model Name: ASUS_I005DA (WW_I005D)
  2. Firmware Version: 18.0830.2101.87
  3. Rooted or not: Non-rooted
  4. Frequency of Occurrence: Often
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


My current Android version is Android 11 and I recently downloaded the latest build (Android 12) for my ASUS ROG Phone 5 on the official ROG website, but when I tried to manually install it, a message pops up saying "System update failed." The update package is on the root folder. I downloaded the file from both my PC and phone, then I tried restarting my phone, but every time I tried to install the update, the same message appeared. What have I done wrong? I need to use Android 12 because my phone has not detected any automatic updates for a while.

Sign In or Register to comment.