My Asus Zenfone max pro M2 Stuck at Asus logo

Please tell us some basic information before asking for help:
- Model Name: Zenfone max pro m2
- Firmware Version: I don't know
- Rooted or not: yes
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My Asus Zenfone max pro m2 is stuck at Asus logo I tried to go in recovery menu but it not open recovery menu stuck at Asus logo
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Hi, please check your inbox for the private message I've sent you, since the further information that we need involves your personal information. Thank you.