mic, speaker, receiver not working

Please tell us some basic information before asking for help:

  1. Model Name: ROG_PhoneII
  2. Firmware Version: WW_18.0210.2201.215_0
  3. Rooted or not: No
  4. Frequency of Occurrence: Constant
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I already tried hard reset and downgrading from android 11 to android 10



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