Earphone not working on android 11

Please tell us some basic information before asking for help:

  1. Model Name: ROG PHONE 3
  2. Firmware Version: 18.0410.2203.201
  3. Rooted or not: NOT
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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My phone has no sound when using earphone after updated to android 12. Then screen got freeze on android 12. And after downgrade to android 11 also my earphone not working. Sound come out from speaker. Not earphone. The notification detect that converter is connect. But got no sound on earphone. The phone not detect earphone

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