Zenfone 7 Pro VoLTE & Wifi Calling support?

ktwktw Level 1
edited July 3 in ZenFone 7 Series

Hi all,

Does anyone know if we can enable VoLTE and Wifi calling on Metro by T-mobile?

I'm on Metro by T-mobile (which runs over the T-mobile network) and just received a text saying that I'll need to get VoLTE by July 1st -- otherwise I'll get kicked off the network.

I tried to look up how to enable VoLTE on Zenfone 7 Pro, but it seems like there is very little discussion on this. I saw a tweet in 2020 saying that T-mobile now supports VoLTE with Zenfone 7 Pro, so theoretically Metro by T-mobile should also support it...?

However, I couldn't find the toggle for it in the settings, as shown below.


I dug a bit into this and found that, in the SIM card setting, there's a "Dual SIM 4G + 4G" toggle, which says that "You have to subscribe to VoLTE call service to have voice call capability", and this took me to a post on XDA about rooting and enabling VoLTE.

Is there any way to enable VoLTE on the Zenfone 7 series without rooting? Mine is a newly bought phone and I don't want to root to break the warranty just yet 😕.

Does this simply mean that I will just need to contact my carrier to "subscribe" to the VoLTE call service? Has anyone dealt with this before?

Also, I was looking for Wifi calling and couldn't find any useful references for Zenfone 7 series. Any clue?

Thanks!

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Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 7 Pro
  2. Firmware Version: WW_30.41.69.174 (Android 11)
  3. Rooted or not: No
  4. Frequency of Occurrence: --
  5. APP Name & APP Version (If your issue relates to the app): Call

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • slimghostslimghost Level 2

    Don't have to many expectations. Asus is sort of focused ( at minimums) for the 8 series and ROG. Don't expect miracles for the 7/7 Pro . Will never come. And that's all. Asus doesn't have volumes for 7 series in many countries, they definitely will not pay licenses/provisioning for the operators. VoLTE and VoWiFi it is a lost dream, get used to it, unfortunately. Cheers!

  • ktwktw Level 1

    Cool beans. I've been searching for a solution on this one and crossed my fingers hoping that they've done something about it in the past 2 years, but I guess I'll have to make a switch after all.

    Thanks mate!

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