Simpro Dock 2 power off

gobi

1. System: Simpro Dock 2 / ExpertBook B9
2. Battery or AC: AC
3. Model: Simpro Dock 2 / B9400CEA.309
4. Frequency of occurrence: always
5. Reset OS: Windows 10
6. Screenshot or video:

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Detailed description：

Is there a way to power off Simpro Dock 2 from its power button?

Right now the button only powers on/off the laptop.

I have updated the firmware to the latest version. MyASUS reports that there are no upgrades available.

Thank you

Gabi

GEEK_ASUS

Hi there,

Do you mean you only would like to power up SimPro Dock 2 but not laptop that connected?

Once connected, one touch of the SimPro Dock 2 power button can fire up your laptop.

If you don't want your laptop power on, you need to disconnect the SimPro Dock 2 and the laptop. 

Thank you.

gobi

Hi,

I mean that when I leave office with the laptop and leave the dock connected to the power source I would like to be able to power off the dock, not just unplug it from the power outlet. And it doesn't seem to work.

Thank you

GEEK_ASUS

Hi there,

Because here we mainly discuss commercial laptop issue.

If you have issue or questions with your SimPro Dock 2, I would suggest you contatc local contact center to have further assistance.

Pleae refer to below link to find the contact center in your area.

https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en

Thank you.

ASUS Bot

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