Asus zenfone 7 - camera keeps crashing / not saving pictures

ct58vrnyct58vrny Level 1
edited June 18 in ZenFone 7 Series

Please tell us some basic information before asking for help:

  1. Model Name: zenfone7
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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For a while now, the camera of my zenfone 7 started crashing. After I have tried all the solutions I could find on internet, I gave up because it was doing the same (really really annoying).

Today, I discovered by mistake that when the camera is flipped in the selfie position, the flash must be turned off. By magic the problem disappeared.

I hope it will work for you also. Good luck.

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