Wifi and hotspot not working

Please tell us some basic information before asking for help:

  1. Model Name: ROG 5
  2. Firmware Version: 31.0810.1226.77
  3. Rooted or not: not
  4. Frequency of Occurrence: every time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


My ROG PHONE 5 WiFi and hotspot is not turning on.


  • Don't Worry About it just take it to Service Center... If you're lucky enough you'll get a refund or maybe get the 5s Motherboard as a Motherboard Replacement.

  • I have same issue with same phone and same version 31.0810.1226.77

  • You can't do anything.... XDA Provides a solution for reflashing the Firmware that will most probably bring back you wifi but thats worth taking a risk only if your device is out of warranty.... Rather than getting a 35k motherboard replacement.

    If You still have warranty left then the best option is Just go to the service center, they'll replace your motherboard with the 5s one.....

  • What if it may get fixed in next update? Should i wait for another month first, then take it service center ? And yes i still have warranty

  • FunBike31FunBike31 Level 4

    Wifi / Hotspot failures started 10 months ago and concern several hundred users, it is a hardware failure that cannot be repaired by an update, go to the service center before your warranty expires.

    Look for the main post of the wifi failure which has several hundred messages and make up your mind, don't forget to demand an extended warranty.

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