Please tell us some basic information before asking for help:

  1. Model Name: ROG 5s
  2. Firmware Version: lasted Android 12
  3. Rooted or not: not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


The Device heatup after 40° downclocking At 1.42 or 1.08ghz to get only Half performance when i playing CODM and Pubg. I miss my ROG phone 2 performance when the real phone gaming. Please help



  • Hi , if Asus moderator din't reach the issue to developer . The mobile is dieing now .From september 2021 onwards I'm spoken about the issue but they don't give the solution. They concentrate only on bringing new updates but it also uses less , it only reduce the phone performance . Their updates are worst nowadays. If u think I'm telling false statement , go and check any social websites about rog5 they only give bad reviews .If the moderator give any suggestion to you means ..they tell you to reset your mobile and next remedy armoury crate and game genie clear storage and clear cache. If the solution didn't work means they finaly tell you to go to service centre . If you go to service centre they check 15 days and told there is no issue in your mobile.This only happend nothing will be changed , because this only happend to me 8 months.

  • kawakibi22kawakibi22 Level 1

    why did asus do bad things like this, after they were successful with a good gaming brand. after the disaster the wifi issue is now lowering the performance of the cellphone. how lazy the development team is to solve problems, while other brands such as Red Magic or Black Shark are still able to maximize performance and have minimal problems.

    @Gustav_ASUS @ARP

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