ROG III Phone Motherboard Unreliable


Please tell us some basic information before asking for help:

  1. Model Name: ROG III 8GB/256GB
  2. Firmware Version: Uknown
  3. Serial #: L7AIKN07X545DKM
  4. Rooted or not: NO
  5. Frequency of Occurrence: 2X , EVERY 7 months.
  6. Purchased date: Sep 9,2020
  7. Issue: Motherboard replacement with casual usage
  8. 1st instance of mother board issue - April 30,2021, sudden screen black out. Motherboard was replaced(within warranty)
  9. 2nd instance: May 1,2022 ,sudden SIM undetected/restart every minute.
  10. According to ASUS recognized service center- need to replace motherboard, Cost 41,100php. Due to out of warranty
  11. I purchased it at 43,000php in September 2020 which is just less than 2 yrs
  12. CASUAL usuage for messenger,youtube, netflix.

I am very disappointed how fragile it was despite the marketing and branding as top of the line. Error just appeared without fall or during charging or being wet..Then i felt i am being ripped off.

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Comments

  • ranzelranzel Level 1

    Yes the new one has happened to me though i haven't brought it to an asus service center with your story i think i would just change phones or wait for a new update if it is not from the hardware

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