Software update failed

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • msajid40msajid40 Level 1

    Rog phone 2

    Serial Number:

    Above is the details of software,

    It's been 2 years and I haven't received OTA update, and I tried to update it manually multiple times however it's showing update failed.

    Please help

  • Hi msajid40,

    Can you please share from which firmware to which firmware are you trying to update. What error are you getting and how are you installing the file manually to help you with the correct steps.

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