Zenbook crashes when plugging AKG Perception USD microphone - please help!

  1. System: WINDOWS 11
  2. Battery or AC:
  3. Model: ASUS ZenBook Duo UX482EA
  4. Frequency of occurrence: EVERY TIME I WANT TO PLUG MIC IN
  5. Reset OS:
  6. Screenshot or video:


Detailed description:

Hi there,

I bought this laptop to mix music using Ableton Live. So far I have no problem at all, I really like the double screen etc but just when I want to use my AKG Perception microphone to use the much needed vocals the laptop shots down. It does display an error code but the screen changes so fast I was unable to record it.

Please can anyone help how to solve this issue? I really want to use the mic with this laptop and it must have a solution.

Appreciate your help very much.



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