Applications are constantly stopping. Factory reset didn't work.

kankanevzatkankanevzat Level 1
edited May 15 in ZenFone 4 Series
  1. Model Name: Zenfone Selfie Lite (ZB553KL)
  2. Firmware Version: UL-ASUS_X00LD_1-WW-15.0400.1910.518-user
  3. Rooted or not: no
  4. Frequency of Occurrence: every few minutes
  5. APP Name & APP Version (If your issue relates to the app): -


I did a factory reset. I tried several times. It didn't work.

I am the first owner of the phone. The screen is broken. The phone has no other physical problems.

If I go to the service, I have to pay for the repair of the screen. I don't have a budget.

I tried the Android 9 beta version. The problems continued there too. That's why I downgraded.

Google Translate was used to write in English. There may be an incorrect translation. Sorry.


  • Hi kankanevzat 

    We are sorry to hear about your device, for what you are describing our recommendation is to visit the Repair Center at your earliest convenience to get your device check.

    Thank you.

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