The battery has 4 hours of durability. From 100% to 9%

Will_M3Will_M3 Level 1
edited May 9 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: Asus zenfone 5z
  2. Firmware Version: v1.04.07.13
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: every day
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi,

I'm new here. I Hope it's right place. I've a zenfone 5z and after a little fall from my pocket i notice the battery goes down so fast. I don't know if the fall Is the problem exactly. It's the first time i've this problem from 3 years i have It. The battery consumption Is high also with blocked screen, without opened apps and low brightness screen. Furthermore the phone become hot in normal use in the same mode when i use it intensely. How can i solve this issue? Thank all of you

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