Settings crashing when I try to edit conversations

PinkFiresPinkFires Level 2
edited May 5 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 5
  2. Firmware Version: Latest Android 12 update
  3. Rooted or not: No
  4. Frequency of Occurrence: Frequent
  5. APP Name & APP Version (If your issue relates to the app): Settings

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Every time I try to edit my conversations to add a new priority conversation or remove it or make any type of change, the Settings app crashes. There's a ton of crashes like that with the UI, and sometimes the screen freezes up when I try to unlock the phone.

I can't even manage my Google account in settings without it freezing and lagging and crashing. I factory reset my phone and it's still like this.

I'm pretty patient with all the bugs and software updates but this seems urgent. I've had to restart my phone more times in a month ever since I got Android 12 than in the whole lifespan of my phone on Android 11.


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