Battery Issues 2020 Zephyrus G14

jhandy1414jhandy1414 Level 1
edited April 24 in Others
  1. System: Windows 11
  2. Battery or AC: Battery
  3. Model: 2020 Zephyrus G14 GA401IV
  4. Frequency of occurrence: Often
  5. Reset OS: No
  6. Screenshot or video: N/A


Detailed description:

Very often and for no apparent reason, my battery will begin to discharge at a rate upwards of -30kWh leaving me with a roughly 2 hour battery life at 80% charge. This has been happening on and off since I first got the laptop in early 2021. Occasionally it will be fixed by uninstalling reinstalling the AMD Radeon Software, but this solution is inevitably temporary. I have also tried to update all drivers and BIOS, and even that is to no avail. I have had months where it works completely fine with no real issues, and times like now where re-installing drivers and software only fixes the issue for 20 minutes or so. I have no apps using my dGPU in the background, and my Armory Crate software indicates that my dGPU is in power saving mode, and yet I can feel my CPU temperature going up and I can see my battery life draining rapidly. If anyone can offer me a solution so that I can even approach the 7-10hr battery life advertised, I would be incredibly grateful.


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