Phone crashes during calls with headphones

SurmanSurman Level 1
edited April 22 in ZenFone 8

Asus ZenFone 8 freezes, then crashes and after about 30 seconds it restarts. This occurs when using headphones (plugged to audio jack) on a call.

https://zentalk.asus.com/en/discussion/51167/phone-freezes-restarts-during-phone-calls/p2

This thread I linked above was closed as answered but we still have no answer to this problem. I am in version 30.12.112.82 and it keeps occurring. Can someone address or have answers to this issue?

Thanks for your time.

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Comments

  • I have had my Zenfone 8 since it was released and i have had this same issue with every update released. I am currently running Android 12 and it is still happening. The phone crashes almost every time i talk on the phone with a wired headset. I have tried several different brand headsets and it makes no difference. I have no issue with a bluetooth headset. However, i prefer to use a wired headset when i can. Please try to fix this.

This discussion has been closed.