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Error camera is not ready

Grant123Grant123 Level 1
edited April 13 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: ROG phone 3
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I've tried resetting the phone several times. I made certain to keep only the basic apps.

The problem appears to be permanent. The camera worked for about 4 months.

The message is always the same : "error camera is not ready"

Comments

  • keren_ASUSkeren_ASUS admin

    Hi @Grant123

    Thank you for reaching out!

    Does this issue appear on the stock camera or on other third-party camera apps as well? Please try these troubleshooting steps:

    1.Clearing cache & storage of Camera app (long press "Camera">App Info>Storage & memory>Clear cache/Clear storage), then if is also related to some third-party app, try to re-install and check again.

    3. Also, if the error persist I will recommend you to try a complete Factory Reset. Please remember to back up your data before performing a factory reset.

    Settings>System>Reset options>Erase all data(factory reset)

    Also, make sure that your phone is updated to the latest firmware version. Thank you!

This discussion has been closed.