Rog 5 wi-fi hotspot not turning on. Can some one help me
ZT-6823a392
Level 1
Please tell us some basic information before asking for help:
- Model Name:
- Firmware Version:
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Comments
If you've tried everything (Restart, Reset, Safe Mode) that you can then take your phone to nearest service centre..
Or
There's an update rolling out, though it doesn't contain any wifi related fix but atleast one more thing you can do
I cant get any update
Will asus change my phone or refund my money. What will they do ?
Why you can't? Are you having a rooted/bootloader unlocked phone?
They will try to repair first and if motherboard is not available and then you'll get a new phone.
But it will be refurbished, no extended warranty. (One member from our group got a new phone today)
If phone and main board both isn't available then they might refund you.
Hi ZT-6823a392,
Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.
Thanks.
Same problem here. Wifi and hotspot does not tun on.
Last update i got is android 12. No i dont root my phone
yep the best way is to visit to Service Center