Model FX705DY. BIOS version 315. New to startup problems. Laptop just repeats ASUS logo w/rotating

user264339

Please tell us some basic information before asking for help:

1. Model Name:
2. Firmware Version:
3. Rooted or not:
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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user264339

‘Working’ icon, screen goes black & starts process over. Can’t get past this point. Please help a newbie. ASUS support wants me to enroll in premium support for $149.00. Not knowing if they can fix I’d rather put $149.00 towards a new computer.

GEEK_ASUS

Hi there,

Please refer to below FAQ for freeze at ASUS logo.

[Notebook] Troubleshooting - How to fix frozen ASUS / ROG logo screen | Official Support | ASUS Global

Thank you.