ASUS Laptop 15 M509DA won't turn on

johnpaultan07johnpaultan07 Level 1
edited April 9 in VivoBook
  1. System: Windows 11
  2. Battery or AC: Both (battery non removable)
  3. Model: ASUS Laptop 15 M509DA
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:

I used my laptop earlier this morning and everything was working fine. It was plugged in AC and battery setting set to 60% charge only. After 2 hours it won't turn on anymore. I tried the following https://www.asus.com/ph/support/FAQ/1014276/ but didn't work. I followed the Solution #1 Press the Power button and there is no response on the screen, and Power light is OFF.→ please refer to Solution #1.

Comments

This discussion has been closed.