My Zenfone 6 (ZS630KL) died after a few minutes of game play (clash royal).

suzanne11tijinksuzanne11tijink Level 1
edited March 30 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

======================================== Brand: ASUS Model: Zenfone 6 ZS630KL IMEI: 355439103355948 IMEI2: 355439103355955 Product Name: ZS630KL-2A005EU


My Zenfone 6 (ZS630KL) died after a few minutes of game play (clash royal).

I had my phone charged till 63/68 procent and that took it out (I do not leave it in over night) , after 15 min I checked a message try to phoned someone and than maybe 30 min later I wanted to play a last game of clash royal before bedtime. Before the play even started my phone went soft lighted dark blue and after a while I started to press the on/of buttom. The logo came online and went out again. This went on for maybe 2 or 3 times and afterwards it did not do anything anymore. I tried to use 2 different kinds of chargers, but the phone stays completally dark without any kind of response to anything.

I have the feeling that something should have gone wrong with the motherboard, but my warranty is expired...

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