Network Connectivity Issue. Please help!

chi8104chi8104 Level 1
edited April 4 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Asus ROG Phone 5
  2. Firmware Version: .210
  3. Rooted or not: Non Rooted
  4. Frequency of Occurrence: 75-85%
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Dear Team,

Hope you're doing good.

I'm facing an issue in my ROG phone 5 with the Network Connectivity issue.

I'm getting very poor network of Jio India in my commercial premises. As everyone here is using the same network Jio India and everyone is fine with their connectivity. They're using low range and mid range devices like oppo vivo and mi. I'm having a flagship killer ROG 5 and not getting a single shadow of network. There is always a cross showing to status bar. When I switch to other location 4 5km far from the office premises then I'm getting normal network. Maybe Devs can find a solution on connectivity by setting up the lower or higher bandwidth. I assume.

So my question is "Suppose" if I'm residing in a low network area, why I'm not getting my connection proper and why those mid range phones are getting good network connectivity over ROG 5?


Please help me to resolve this issue. I'm sick of being stuck in this issue.

Waiting for next update to be worked on connectivity issues.

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