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Please tell us some basic information before asking for help:
- Model Name: zs600kl
- Firmware Version: WW_Phone-16.0420.2009.39-0
- Rooted or not: no
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.