Original charge brick stopped charging.

soulreaper0666soulreaper0666 Level 1
edited April 2 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Rog 5
  2. Firmware Version:18.0840.2112.210
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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My inbox Rog phone 5 30watt charge brick is not charging the phone anymore. What's the warranty period of charge brick ??

Comments

  • soulreaper0666soulreaper0666 Level 1
    edited February 2

    I checked again and released my ROG phone 5 is not charging properly even with different ROG phone 5 30 watt charger. May be there is an issue with port and charger... I even tried resetting phone and checked that issue is still there. This phone motherboard was replaced last November after the ramp dump issue. And the service centre in Nehru place, Delhi, India got shut down. Don't know where will I take this phone for repair service.

  • Hi soulreaper0666,

    Kindly visit the nearest service center:

    https://www.asus.com/in/support/service-center/india

    You can check the service center according to your location and PIN. If you are still not able to find any please send me a personal inbox message.

  • I went to the service centre and it was a faulty charging adaptor issue. So they took my faulty charging adaptor and will get me new one as they get it in couple of days.

  • I got the new charging adaptor from the service centre within 24hrs. Thanks

This discussion has been closed.