Camera is not ready, zenfone 7

managerdenzelmanagerdenzel Level 1
edited March 13 in ZenFone 7 Series

Please tell us some basic information before asking for help:

  1. Model Name: ZenFone 7
  2. Firmware Version: 30.41.69.143
  3. Rooted or not : RKQ1.200710.002.30.41.69.143_20211222
  4. Frequency of Occurrence: not rooted
  5. APP Name & APP Version (If your issue relates to the app): every time i run the camera app

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I keep getting a "camera is not ready, please try again later" message and the camera would not rotate when I try to take a selfie.

Tried restarting the phone even resetting my phone but nothing solves the problem even when I can use the camera with a 3rd party app the image is upside down please help me.

Every time I try to run the camera app, I get the error message "Camera is not ready. Please try again later". I tried running it in safe mode and I get the same error message. I tried clearing the camera app's storage and cache and I still get the same error message. The camera itself is working, however. I can use it in other apps like Instagram and Whatsapp, but the image is upside down and flipped horizontally so making video calls is problematic because my image is shown upside down to everyone on the call. So something in the last system update messed up my camera settings and the phone's original camera app. How can we try to solve this problem.

I already did a factory reset and it still didn't solve the problem.

help me.

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