U-Mobile ( Union Bank Mobile Banking) app.

edited March 28 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Asus Rog 5
  2. Firmware Version:
  3. Rooted or not: No.
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app): U-Mobile & 7.21.0

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Due to security reasons app blackouts the screenshot.

App is not getting activated after tapping the activation tab. Sending message keeping spinning on the screen but never reach the returning server to verify my mobile number to get app activated.

"Same mobile number works on same app on other smartphone manufacturers accept Asus Rog 5".

THIS MEANS APP IS FINE. THERE IS NO ISSUE WITH THE APP ITSELF.

Asus ignoring this issue since previous year and people are getting trouble.

No one is listening to the users. It is not a cheap phone. Please do something ASAP!

Comments

  • Hi,

    Though this has been reported since few months. It is already being tested with every update.

    Concern - The issue might not be same on all phones, but if you check on Google play store there are many users complaining on the same exact issue.

    We are trying our best and should soon try to get solution, somethings totally depend on 3rd party App.

  • @ARP_ASUS

    Hello Bruhh,

    I have Rog2 , I recently updated to Android 11 from then I'm facing the same issue , it stucks on the same page Sending SMS , I also checked SMS app

    It sends sms but nothing happens

    I also Called to Banking App Customer Care, they said there's no issues on their side, then i removed my sim card and use it on my old device Realme 7, its working on that phone, So there's no issue in app and Banking side

    Please Check this issue , its started since I updated to Android 11🥺


  • For Android 11 mobiles, the app is not working

  • One issue even not solved another problem arised. WiFi stopped working. What a flagship gaming phone. 💩

    It lags while gaming. My old Redmi K20 Pro 8gb ram with 256gb rom works far better than Asus Rog 5 8gb ram 128gb rom.My K20 pro work better than this phone even its storage near to full. But on the other hand it can't even handle 128gb rom storage load @90% while having SD888 with 8 gigs of ram. 😫

  • I received brand new device #AsusRogPhone5 on 18 Nov 2021.Today 19 Feb 2022 it is dead.It even didn't ever fall,get wet or overcharged or overclocked for high performance. I used it out of the box settings only, where should i go to get my money back.Because same issues came to the replacement unit that any person received.

    Because same issues came to the replacement unit that any person received. Since now it is in the warranty period, but what if it happens to the replacement unit right after the expiration of warranty period. What i will do it is not a cheap phone for any normal person.

  • I received brand new device #AsusRogPhone5 on 18 Nov 2021.Today 19 Feb 2022 it is dead.It even didn't ever fall,get wet or overcharged or overclocked for high performance. I used it out of the box settings only, where should i go to get my money back.Because same issues came to the replacement unit that any person received.

    Because same issues came to the replacement unit that any person received. Since now it is in the warranty period, but what if it happens to the replacement unit right after the expiration of warranty period. What i will do it is not a cheap phone for any normal person.

  • Hi B_l_a_c_k_S_h_e_e_p,

    Please check your personal inbox message.

    For union bank, one of our community user has confirmed the issue has been solved.

This discussion has been closed.