Phone's NOT Charging!

NaitikKNaitikK Level 2
edited March 5 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: ZenFone 5z
  2. Firmware Version: Where to find one??
  3. Rooted or not: No
  4. Frequency of Occurrence: Every time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi!

I am unable to charge my handset via my USB-C charger. The charger works fine as it successfully charged other devices.

The charging port also seems to have NO damage/dust.

Mods please help... @fussion_ASUS @Falcon_ASUS @ARP_ASUS

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