Phone's NOT Charging!
NaitikK
Level 2
Please tell us some basic information before asking for help:
- Model Name: ZenFone 5z
- Firmware Version: Where to find one??
- Rooted or not: No
- Frequency of Occurrence: Every time
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hi!
I am unable to charge my handset via my USB-C charger. The charger works fine as it successfully charged other devices.
The charging port also seems to have NO damage/dust.
Mods please help... @fussion_ASUS @Falcon_ASUS @ARP_ASUS
Tagged:
0
This discussion has been closed.
Comments
Hi, we request you to provide us your device's latest firmware version. You can follow the below instructions to do the same: Settings -- About -- Software Information.
Hi, my phone's dead. I don't have that information.
Got any other way?
@fussion_ASUS I've sent the details through dm.
@fussion_ASUS do you have any suggestions??
Hi, we suggest you to please visit the nearest ASUS service center for better assistance. We request you to call the service center before visiting. Locate here: https://www.asus.com/in/support/Service-Center/India