ASUS ROG FLOW X13 GV301QH - HDMI not working
nunoliveira89
Level 1
Hello,
I'm having problems a lot of times connecting my monitors with the HDMI port. Sometimes the external monitor connected by HDMI works sometimes don't work.
The PC recognizes the monitor but don't send any image. I'm on windows 11.
I have tried with both my external monitors and with more than 5 HDMI cables and the problems occur with both monitors and all the cables.
Sometimes I shut down the computer and then starts working. Other times no. I have spent 3 days without external monitor from HDMI, this morning was not working and now is working. The monitors connected to external dock station are working fine for now!
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Hi there,
May I know your BIOS version and the monitor model you are using?
Thank you.
Hello,
I have 3 different monitors with the same behaviour.
Bios Version: GV301QH.407
Another note, I use my laptop mainly in tent mode. But when the HDMI is not working if I put the laptop in normal mode doesn't work either.
Hello,
any update on this?
Hi there,
Did you update the driver of the graphic card.
The most updated version is V30.0.14.9649
Below is the link to download the driver.
https://dlcdnets.asus.com/pub/ASUS/GamingNB/Image/Driver/Graphics/26058/Graphic_DCH_ROG_NVIDIA_Z_V30.0.14.9649Sub1_26058.exe
hello,
I have geforce experince and I have the latest drivers installed.
Any news on this subject?
Hi there,
There is a updated BIOS just released.
Please help update BIOS to ver. GV301QH.408.
Thank you.
Hello,
Already updated, it was not happening for a couple of days. Today after the update happened again!!!
may i have a faulty unity? It's my work pc, it's very hard to work like this.
Hi there,
Please contact service center for further inspection.
Thank you.