Fingerprint option missing

IChiban121IChiban121 Level 1
edited February 16 in ROG Phone 5

I recently repaired my phone screen thru a phone repair service near my place but now the fingerprint option is not there. How can I fix this?


  • @IChiban121 Are you running the latest firmware? (WW_18.0840.2112.210 released December 29.) If not, please update your system and see if that does the trick.

    If you're already running the latest firmware version and your issue is not resolved by performing a factory reset, I recommend you reach out to a local ASUS service center as your fingerprint reader might need to be recalibrated following the screen repair.

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