HDMI not working (recognized but no image) on UX580GD

  1. System: Windows 10 Pro 64 Bit - Windows 10 Pro 64 Bit
  2. Battery or AC: Both
  3. Model: ZenBook Pro UX580GD
  4. Frequency of occurrence: Always
  5. Reset OS: Yes
  6. Screenshot or video:


Detailed description:

Since i bought(05/2019) it i have never plugded in an HDMI monitor

Last summer i tried and never worked on HDMI port. Only on USB-C with adapet. I realised that HDMI runs on Nvidia and USB-C on Intel UHD Graphics. The monitor is recognised and appears on Display settings but not working.

I reinstalled windows 10, reinstalled again on 11, downloaded drivers from model support site and Nvidia but nothing changed.

The laptop runs on the last BIOS


  • Hi there,

    Which monitor did you connect to? can I have the brand and model?

    Thank you.

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