wifi not working after system update

rigohernanz139rigohernanz139 Level 1
edited February 9 in ROG Phone 5

after finishing the system update this morning suddenly the wifi is not working anymore

i restarted my phone many times but still not working

any solution for this please help


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Comments

  • MusaibMusaib Level 1

    Motherboard needs to be replaced

  • @rigohernanz139 reset your device

  • You need to submit your device to a service center because your Mainboard needs to be replaced. Your WiFi chip that contains the required drivers burned. After the restart your device tried to reload those drivers and wasn't able to enable WiFi.

    Has nothing to do with the update, that's why a reset usually doesn't work.

  • Hi @rigohernanz139

    If you are experiencing Wi-fi connection issues our recommendation is to contact your nearest ASUS service center and explain your issue to them.

    Please check your inbox for a PM from me.

This discussion has been closed.