Battery stuck at 99% and dies at 15%

musaibmirxmusaibmirx Level 1
edited February 2 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:Rog 5
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Does anyone knows solution to this?

  • https://zentalk.asus.com/en/discussion/52994/phone-shutdown-battery-just-below-20/p1

  • Can you please help iam not able to understand from there@k_huat

  • Does your problem solved@k_huat

  • @k_huat please reply

  • @Fahmida please reply?

  • Hi,

    Please try battery calibration.

    To recalibrate battery, charge your phone to 100% without interruption. then discharge it normally till 0% (phone gets switched off). charge it to 100% in switched off condition and keep it in that state for a little more time. now switch on your phone in charged condition and unplug when ASUS logo appears. keep the phone unused for 5 mins.

    Make sure you are on the latest software version which is .210 if not, you can check by

    Go to setting => System => About => Software information.

This discussion has been closed.