Asus Launcher not grouping Apps in tray

dartsdarts Level 1
edited January 26 in ZenFone 7 Series

1. Model Name: ZenFone 7 Pro

2. Firmware Version:

3. Rooted or not: No

4. Frequency of Occurrence: 100% of attempts

5. APP Name: Asus Launcher

This behaviour occurs in the app drawer.

When trying to group apps in the launcher app view, they do not group and simply get pushed around.

Apps cannot be added to new folders or existing ones.

Attempted fixes:

  • booting into safe mode
  • Restarting phone
  • Clearing launcher cache
  • Clearing all launcher data
  • Downloading new launcher, switching launcher, restarting device
  • Force restart device
  • Force stop launcher app

None of the above steps have worked and after deleting all launcher data I'm left with an unusably cluttered App drawer.

Please see the attached video for a demo of the bug.

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