Camera app not focus picture blur rog5s

5HARULE5HARULE Level 1
edited January 12 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: rog 5s
  2. Firmware Version: 18.1220.2111.164
  3. Rooted or not: not
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app): camera v 8.12.9.1_211021

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I have problem taking picture and video using this app which picture blur not focus to take picture. After i have take around 6 picture which ok the suddenly the problem occur. I already try reboot, clear cache, clear data and restore default setting app but still not fix. But I can take picture with no problem using third app such as whatsapp camera or open camera. Please help


Comments

  • Hi @5HARULE

    Please try clearing cache & storage of Camera (long press "Camera">App Info>Storage & memory>Clear cache/Clear storage)

  • FunBike31FunBike31 Level 3
    edited December 2021

    I do not read English well but I think you seem not to read it at all, he specifies in his message that he has already done this there is more than the system reset !!!!!!!!!!

This discussion has been closed.