Asus Rog 5 After the new system update I can't turn on my wifi and hotspot

nazirkkv1nazirkkv1 Level 1
edited January 10 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:Rog 5
  2. Firmware Version:18.0840.2111.200
  3. Rooted or not:not
  4. Frequency of Occurrence:still i cant
  5. APP Name & APP Version (If your issue relates to the app): after system update

I bought the device on last September 2 , 2days before I updated the latest software update from notification pannel , after that I can't use my wifi or hotspot I don't what the hell is wrong with this I'm very dissatisfied and disappointed such a bad experience i been facing please guy i beg you please help me , it's a lot of money i spent to

purchase this bulshit device please help me guys ,i have no idea what to do

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Comments

  • Replace your motherboard

  • If I replace the motherboard may I get rid of this issue , bro do you know how bad buying a device few months back and because of a software update mother board failure , feel it bro , Asus sucks

  • Hi nazirkkv1,

    Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.

    Thanks

  • Hey I got a system update notification to beta Android 12 , I signed up for that if I update that update my wifi and hotspot issue will be fine or not

  • Hello,

    If despite the hundreds of messages and answers on this subject you think that an update or a change of Android system can solve this problem of wifi and access point you are off to a bad start.

    You should re-read the conditions and warnings of the Android 12 test program, a beta test course is not intended for a user who thinks that it may correct bugs for several months but rather to detect and fix them. reassemble them in a precise and exhaustive way, finally, it is not intended for users who use the beta-test smartphone as their main device or they are ready to accept not being able to use for several days / weeks features that may be essential.

  • PracharatPracharat Level 1
    edited December 2021

    I sill don't understand the cause of this problem about Wifi can't be turned on. If it's because of the motherboard and replacing at service center can solve the issue then how should I trust the new motherboard that it won't wrecking again?


    And what If the new motherboard still cause my Wifi to go unavailable? Then I should replace with a new one too? Where is the end of this problem and how do I ended it for good? Any update on this?

This discussion has been closed.