Banking / Shopping apps saying that rooted eventho i didn't

Dzulhafiz93Dzulhafiz93 Level 1
edited January 13 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: Rog Phone 2
  2. Firmware Version: Android 10
  3. Rooted or not: Not
  4. Frequency of Occurrence: Everytime
  5. APP Name & APP Version (If your issue relates to the app): Maybank MAE App, Shopee

Hi everyone, why did few apps that are money related keeps saying that im using a rooted / modified device and didn't allow me to use the apps eventho i didn't root my phone? How to solve this? Attached herewith the message and my phone system.


Thankyou


Comments

  • Hi @Dzulhafiz93 ,

    Did you try clearing your bank app cache?

    Long press the app icon -> press the little "i with a circle" symbol -> press storage & cache -> clear storage

    Let me know if it works after clearing cache.

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