E: Couldn't load bitmap fill_ball (error-7) Supported API: 3

snehajit.dassnehajit.das Level 1
edited December 2021 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Asus Zenfone Max pro m1 (ASUS_X00TD)
  2. Firmware Version: PKQ1.WW_Phone16.2017.2009.087-20200826
  3. Rooted or not: No
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app): NA

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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It is always loading to Recovery mode or safe mode, I tried clearing cache from recovery but did not wipe entire data yet because I want to check if there is solution without doing that. The phone data is important to me.

I am able to launch safe mode but it is not booting normally with the error message in the subject line. Please help me. Is it possible to run any application through PC then please suggest

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